Ideal Boilers

Ideal Boilers
Ideal Boilers

Ideal Boilers

Seeing what’s under the surface of the company’s data.

The Company – Ideal Boilers can trace its heritage back over 100 years and operates in both the domestic and commercial markets employing over 500 people.

Objective –  Ideal wanted to create cost savings on its reporting of business information. Their existing system was far from user-friendly and the Board had become frustrated at the levels of service from the previous provider. Ideal therefore wanted a more intuitive system that could be backed by outstanding levels of service.


  • Existing printer fleet was a drain on time and IT resources
  • Requirement to reduce the number of desktop printers and ensure accurate management of entire fleet
  • Centralise management for all UK-wide branches
  • Manage usage permissions to reduce costs

As a modern, forward-thinking brand, Ideal recognises the need to obtain information quickly and gain better insights into the performance of its business.

The adoption of innovative technology and working practices is second nature to Ideal. That’s why the collaboration was the right choice when it came to improving efficiency and gaining business insights.

The Solution

Through integration with Ideal’s existing SAP system, we revolutionised the way the business gathers and visualises crucial information…. information that would normally be lost within a sea of spreadsheets, ERP’s and accounts systems. Unhappy with their existing Business Intelligence software, Ideal Boilers engaged with us to introduce a ground-breaking alternative that can now be used to quickly create informative dashboards, pulling information from multiple sources across this vast business.

The intuitive solution that has been implemented allows the Ideal Board to see top level KPI’s on performance across the business, with the ability to drill down into each department, whether it be production, logistics, finance, sales or marketing. On an ongoing basis, we manage and maintain this solution that has truly put Ideal in control of their data, also directly providing user training when necessary.


We promise to listen to you. We are here to make your business or organisation run more efficiently and effectively. Please get in touch – a conversation goes a long way.

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