The Company – Ideal Boilers can trace its heritage back over 100 years and operates in both the domestic and commercial markets employing over 500 people.
Objective – Ideal wanted to create cost savings on its reporting of business information. Their existing system was far from user-friendly and the Board had become frustrated at the levels of service from the previous provider. Ideal therefore wanted a more intuitive system that could be backed by outstanding levels of service.
- Existing printer fleet was a drain on time and IT resources
- Requirement to reduce the number of desktop printers and ensure accurate management of entire fleet
- Centralise management for all UK-wide branches
- Manage usage permissions to reduce costs